Do you allow free trials?
Yes we do. You can enrol for a free trial of any of our classes. Your spot will be held for that week only. If you do not confirm the enrolment with us by the end of Week 1 of term, your spot may go to someone else.
Do you accept Active and Creative Kids Vouchers?
Yes, we accept Active and Creative Kids vouchers for all of our programs. You must enrol online and redeem your active/creative kids voucher by following the below steps:
1. Select which activity you would like to book your child into.
2. On the booking form for the activity of your choice, select the tickbox that asks if you have a Creative or Active Kids Voucher
3. Enter the details on your voucher - Your child's name (as shown on the voucher) - Your child's date of birth - The voucher number (do not enter spaces or dash's into the field) - The expiry date of the voucher.
4. Proceed with your booking and the voucher balance will automatically deduct from the total activity cost.
5. Please pay the remaining amount on your invoice.
What class should my child start in?
If your child is 5-8years old, they should always start in the Level 1 class of the particular activity. All our afternoon classes are designed for children in primary school, they are not appropriate for pre-school students (please see Little Acrobats)
If your child is 9-12years old, they should always start in the Level 2 class of the particular activity.
If your child is 13yr+, please contact us so we can discuss the best class for them to start in.
My Child was in one class last term but I think they are ready to move up.
At the end of each term our trainers assess which students have reached the physical markers required for them to proceed to the next level. If we do not contact you to let you know they can move up, then we believe they need to remain in that class. This is to ensure the safety of your child, and the rest of the class.
As a guide to how long you can expect your child to be in each level, please see below:
- Level 1 - 12-24months
- Level 2 - 12-18months
- Level 3+ - 18-24months
I have missed the first lesson of the term, can my child still attend?
We accept enrolments up until the end of the second week of term. After this, the students are missing the necessary basics in order to remain safe during the remainder of the term, so we request that you wait until the next term to enrol.
My child's friend is in a different class to my child , can they change to that class?
Our classes are designed to engage all students and create a warm and welcoming environment for all. We are happy friends to be in the same class, but only if their skill levels are comparable. We cannot compromise safety for convenience.
When does the early bird discount expire?
The earlybird discount applies until midnight of day before term starts. You will receive 9% off if you book and pay before then online, otherwise the full fee will be payable.